Terms of service

Terms of Service

These Terms of Service (“Terms”) govern your use of www.lemmikulugu.com (the “Site”), operated by Ritzy OÜ. By accessing or using our Site, you agree to be bound by these Terms.

1. General Conditions

By using this Site, you confirm that you are at least the age of majority in your country or have given consent for any minor dependents to use this Site.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

All products are subject to availability. We reserve the right to:

  • Limit quantities of any products
  • Discontinue products at any time
  • Change product descriptions or pricing without notice

We strive to display products as accurately as possible, but we cannot guarantee that your screen’s display of colors will be accurate.

3. Pricing and Payments

All prices are listed in euros (€) unless stated otherwise.

We reserve the right to modify prices at any time. Payments are processed securely through third-party providers.

4. Orders

We reserve the right to refuse or cancel any order if:

  • Fraud or unauthorized activity is suspected
  • Incorrect pricing or product information is displayed

You agree to provide current, complete, and accurate purchase and account information.

5. Shipping

Delivery times are estimates and may vary. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

6. Returns and Refunds

Please review our Return & Refund Policy for detailed information on returns and refunds.

7. Intellectual Property

All content on this Site—including text, images, logos, and design—is the property of Ritzy OÜ and may not be used without permission.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our products or Site.

All products are intended for pet use. It is the customer’s responsibility to ensure suitability for their pet.

9. Third-Party Services

We may use third-party services (e.g., payment providers, analytics tools). We are not responsible for their practices.

10. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page.

11. Governing Law

These Terms are governed by the laws of Estonia.

12. Contact Information

For any questions regarding these Terms, please contact us at:
info@lemmikulugu.com