Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.lemmikulugu.com (the “Site”), operated by Ritzy OÜ.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser
  • IP address
  • Time zone
  • Cookies installed on your device

Additionally, as you browse the Site, we collect information about:

  • The pages or products you view
  • What websites or search terms referred you
  • How you interact with the Site

When you make a purchase or attempt to make a purchase, we collect:

  • Name
  • Billing and shipping address
  • Payment information
  • Email address
  • Phone number 

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide you with information or marketing (if you have opted in)
  • Improve and optimize our website

Sharing Your Information

We share your personal information with trusted third parties to help us operate our business, such as:

  • Payment providers
  • Shipping partners
  • Website hosting and analytics services (e.g. Google Analytics)

We may also share your information to comply with legal obligations.

Cookies

We use cookies to enhance your browsing experience and improve our services. You can control or disable cookies through your browser settings.

Data Retention

We retain your order information for our records unless and until you ask us to delete this information.

Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal data
  • Object to processing or request data portability

To exercise these rights, please contact us at the email below.

Data Security

We take reasonable precautions and follow industry best practices to protect your personal information.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.

Contact Us

For more information about our privacy practices or if you have questions, please contact us at:
info@lemmikulugu.com