Shipping policy

Shipping Policy

At Lemmiku Lugu, we aim to deliver your order quickly, safely, and reliably—so your pet can enjoy their new favorites as soon as possible.

All orders are processed within 1–3 business days. Orders are not shipped on weekends or public holidays.

During busy periods, processing times may be slightly longer.

Estimated delivery times:

Please note that delivery times are estimates and may vary depending on the shipping provider.

Shipping costs are calculated at checkout based on your location and selected delivery method.

We may occasionally offer free shipping promotions, which will be clearly displayed on the website.

We are not responsible for delays caused by:

Please ensure that your shipping details are correct. We are not responsible for orders delivered to incorrectly provided addresses.

If your package is lost or arrives damaged, please contact us as soon as possible at:
info@lemmikulugu.com

We will work with the shipping provider to resolve the issue and find a suitable solution.